Privacy Policy
At Gc Gonzalez Cleaning, we’re here to make your life easier with sparkling clean homes and offices. Our goal is to give you a smooth, worry-free experience every time you book with us. These terms help us stay organized, fair, and professional while providing you the best service possible.
Effective Date: 9/25/25
Gc Gonzalez Cleaning Services (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when booking services, visiting our website, or communicating with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email address, phone number, billing details, and home or business address.
-
Service Information: Details you provide about your cleaning needs, property type, or special requests.
-
Payment Information: Processed securely through third-party payment providers. We do not store full credit card numbers.
-
Technical Information: Device type, browser, and usage data when you interact with our website.
2. How We Use Your Information
-
Provide, confirm, and manage cleaning services.
-
Communicate with you about bookings, updates, and customer support.
-
Send service reminders, promotions, or follow-up messages (only if you opt in).
-
Improve our website, operations, and customer experience.
Our Cleaning Teams
-
Most homes are cleaned by one professional cleaner; larger jobs may require a team.
-
Every cleaner is background-checked, drug-tested, and fully trained so you can feel comfortable opening your door to us.
-
We bring all our own supplies. Green cleaning products are available on request.
3. SMS and Email Communications
-
By providing your mobile number, you agree to receive service-related text messages, such as booking confirmations and appointment reminders.
-
Marketing messages may also be sent if you opt in.
-
Opt-Out: You can stop receiving marketing texts at any time by replying STOP. Service-related texts may still be required for important updates.
-
We will not share, sell, or rent your mobile information or text consent to third parties for marketing purposes.
4. Sharing of Information
We do not sell or rent your personal data. Your information may only be shared with:
-
Trusted Service Providers: For payment processing, booking management, or communication tools.
-
Legal Requirements: If required by law, regulation, or legal process.
5. Data Security
We use reasonable safeguards to protect your personal data. While no method is 100% secure, we take steps to reduce risks of loss, misuse, or unauthorized access.
Cookies and Website Tracking
Our website may use cookies and tracking tools to improve performance and understand how visitors use our site. You can adjust your browser settings to limit or disable cookies.
You have the right to:
-
Access the personal information we hold about you.
-
Request corrections or updates.
-
Request deletion of your personal information, subject to legal or contractual obligations.
7. Your Rights
8. Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect information from them.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us by clicking here.
© 2025 GC Gonzalez Cleaning Services